top of page

Complaints Procedure

Last updated: 17/08/2026

​

As an Appointed Representative of New Leaf Distribution Limited, we aim to provide you with a high standard of service. If you are unhappy with any aspect of our service, please let us know.
 
Email: complaints@newleafgroup.co.uk
Write to: New Leaf Distribution Ltd, 165 - 167 High Street, Rayleigh, Essex SS6 7QA
Call: 01702 431130
 
We will acknowledge your complaint promptly and aim to resolve it within 8 weeks.
 
If you remain dissatisfied, you have the right to refer your complaint to the Financial Ombudsman Service (FOS):
 
Website: www.financial-ombudsman.org.uk
Phone: 0800 023 4567
Address: Financial Ombudsman Service, Exchange Tower, London, E14 9SR

CONTACT
ADDRESS
BUSINESS HOURS

Email: dan@wilfredsons.co.uk
Phone: 01444 617105

Wilfredson's Limited
Delta House,

16 Bridge Road,

Haywards Heath,

RH16 1UA

Mon - Fri 9am - 5pm

​

Closed on weekends and public holidays

Our services relate to certain investments whose prices are dependent on fluctuations in the financial markets beyond our control. Investments and the income from them may go down as well as up and you may get back less than the amount invested. Past performance cannot be used as a reliable prediction of future performance.

 

Wilfredson's Limited is an Appointed Representative of New Leaf Distribution Limited, which is authorised and regulated by the Financial Conduct Authority (FRN: 460421).

Service Locations

Common Questions

Privacy Policy

Complaints Procedure

bottom of page